Cancellation Policy

Owners and Renters can cancel a reservation any time up to 48 hours the start of the reservation.
Cancellations by either Owners or Renters can only be made within the Kwikcar mobile application.
Duration before start of trip Refund
Up to 48 hours before trip commencement Cancellation possible by Owner or Renter.
Full refund issued to Renter. Owner does not receive payment.
Less than 48 hours before trip commencement Cancellation not possible by Owner or Renter.
No refunds issued if Renter does not collect vehicle.

Owner Cancellation

Cancellation by Renters

Cancellation Scenarios

A booking is made on 2 December for a Trip starting at 12:00PM, 6th December 2017.